1. 🚚 Where do you ship?
We offer FREE Worldwide Shipping on all orders over €30. We ship to USA, UK, EU, Australia, Canada and 200+ countries.
2. ⏰ How long does shipping take?
Orders are processed in 1-3 business days. Delivery takes 7-20 business days depending on your location. You will get a tracking number by email.
3. 📦 Can I track my order?
Yes! Once your order ships you will get a tracking email from us. You can track it anytime.
4. ↩️ What is your return policy?
We want you to love your order. If there’s an issue, contact us within 14 days of delivery and we’ll help with a replacement or refund.
5. 💳 What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay through Shopify Checkout. Your payment is 100% secure.
6. 🐾 Are the Pet Beds and Slides good quality?
Yes! All our products are quality checked before shipping. We only work with trusted suppliers to bring you trending products.
7. ❓ I have another question
No problem! Email us at bmshopper26@gmail.com and we’ll reply within 24 hours.